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Front Office Manager

February 10, 2014 - April 10, 2014
Location:Santa Cruz, CA
Salary Range:Competitive
Benefits:Medical, Dental, Vision, Life
Employment Type:Full Time
Department:Front Office
Description:New Hotel in Santa Cruz has an opening in our Front Office for a Front Office Manager. Work in downtown Santa Cruz, and be at the heart of it all! Beautiful, Upscale, Boutique Hotel on Ocean Street offers a great work environment with fantastic staff, excellent amenities and a unique and sophisticated Hotel experience. Come and be a part of a great team that truly cares about their guests and thrives on delivering great service to the Hotel clientele
Duties:Must have the following qualifications to be considered for this great opportunity:

•Timely, Efficient, Great Follow up, Excellent Communication Skills-Written and Verbal

•Must be Able to Start Projects, Meet Deadlines, Create Awareness in relation to Guest Concerns

•Guest Service Focused, Delivers on Promises and Makes Sure All Guests are Fully Catered to

•Anticipates and Prepares in Advance, Has a Sense of Urgency, Knows how to Motivate and Prepare Staff

•Facilitates and Oversees Training of Others, Inspires staff to Grow and Embrace New Initiatives

•Some Financial Experience-Payroll, Labor, Budgets, Expense Management
Qualifications:This position is expected to work a varied work schedule including nights, weekends and Holidays according to business needs.
The Front Office Manager position requires at least 2 years of Front Office Management experience. Upscale or Boutique Hotel experience preferred.
Must have experience with Opera-must understand Night Audit functions and all reporting functions.
Bi-lingual or Multi-lingual is preferred for this excellent opportunity.

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